Reporting and Deficiency Program

NFPA, the National Fire Protection Association, the standard referenced in Life Safety Code and others, requires service companies to notify their customers of any deficiencies found relative to the service performed, in writing. At Averus West, we have a long established notification system we developed specifically for our industry and with our customer’s needs in mind. We not only identify the issues we can help to correct, but also those we cannot, and we reference the NFPA standard regarding the deficient item. At each service we create a deficiency notification listing all previously notified items, as well as any new items we noticed. We then mail, email, or fax to your location and/or facility manager, at your direction.

Any deficiency items we can assist in correcting, including installing ductwork access doors, fan hinges, grease filter replacements, hood globes, fan belts, and fan access doors will also include a quote should you like us to correct the item now or during your next service. The deficiency notification also includes items we’re unable to correct, but should be addressed by the appropriate trade, such as broken conduit, exposed wiring, breaches in your ductwork, leaking within the ceiling area, off balance fan and more.